Tenant Charges

When securing a property through us, we want to be completely transparent when it comes to the charges during your tenancy. 

Tenant information

Information for Tenants

Relevant letting fees and tenant protection information

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:

  • Holding Deposit: 1 week’s rent; and/or
  • Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

During the tenancy:

  • Payments to other third parties: such as Council Tax, utilities or payments for communications services;
  • Default Charges: such as payments for the replacement of lost keys or interest on overdue rent; and
  • Tenancy Transaction Charges: such as requests to vary or assign the tenancy.

Tenant Protection

Robert Alan Homes is a member of the Client Money Protection scheme, and also a member of ‘The property Ombudsman’, which is a redress scheme. You can find out more details on our website or by contacting us directly.

Information for Tenants: Properties in Wales

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:

  • Holding Deposit; and/or
  • Deposit.

During the tenancy:

  • Payment for the late payment of rent;
  • Payment for a breach of the tenancy agreement up to the prescribed limit;
  • Utilities – gas, electricity, water;
  • Communications – telephone and broadband;
  • Installation of cable/satellite;
  • Subscription to cable/satellite supplier;
  • Television licence;
  • Council Tax; and
  • Other permitted payments (any other permitted payments, not included above, under the relevant legislation including contractual damages).

Tenant Protection

Robert Alan Homes is a member of the Client Money Protection scheme, and also a member of ‘The Property Ombudsman’, which is a redress scheme. You can find out more details on our website or by contacting us directly.

x

We use cookies.

Our site uses cookies, which helps us to improve our site and enables us to deliver the best possible service and customer experience. By clicking Accept, you are agreeing to our cookie policy. Privacy Policy

I accept I decline Privacy Center