Our full residential property management service saves the client time and hassle and gives you peace of mind whilst making sure your assets are consistently giving you the best returns on your investment.
Robert Alan Homes as one of East Londons leading property management companies work with private landlords, oversees investors, large portfolio owners, management companies and block managers all over the UK. What sets us apart from other agents is that once we have received a call from a tenant we will dispatch one of our contractors to look at the items that have been reported. If it is deemed at that point that the item is faulty and it is apparent that it is a manufacturer’s fault then we will contact you immediately by email and you will be sent a report together with photographs of the issue. However, if it is deemed that this has been caused by a tenant then the tenant will reimburse Robert Alan Homes for the works. It will not be charged to the landlord.
WE OFFER LANDLORDS AND
INVESTORS THE FOLLOWING:
Our property management team are on hand 7 days a week on the telephone, Emails, WhatsApp, SMS to answer any questions that may arise. This is particularly helpful for oversees landlords as time differences sometimes are an issue.
Condition Reports On Properties
As an investor or landlord condition reports are vital to your investment. We produce full reports together photographs, we also produce micro reports on any maintenance issues if it is deemed that the items have been damaged by the tenant. Robert Alan Homes work in a different way to other agents, in that we will not just send a contractor to repair an item unless it has been inspected by one of our property directors. Our job is to ensure you the landlord is not paying for works that are the fault of the tenant.
Mediation involving difficult tenancies / tenant disputes
If you have a tenancy agreement with another estate agency, or you are privately renting your house and have issues with either the agency or the tenants, Robert Alan Homes are happy to take this over and help you the landlord to resolve any difficult issues. We have helped many landlords with tenant disputes with our property management service.
Rent reviews with supporting comparables
Landlords have to remember that renting a home, whether it be privately or through an estate agency is a business. Robert Alan Homes make sure that if you the landlord is either not receiving the proper market rent or you decide that you would like a rent review then we will meet with the tenants at a mutually convenient time and date with comparable evidence on properties that have been or are being rented at present. This takes the stress away from the landlord having to deal with the tenants directly.
Assessment of damage with supporting documentation
Robert Alan Homes has over the years carried out assessments of damages to property on behalf of many landlords. We can advise on tenants liabilities, any management works that need to be carried out, costings for any refurbishments or replacement items. If you have a property that has been damaged we can also offer to you our Rent Guaranteed Scheme, which could mean that we will redecorate your investment free of charge (subject to terms and conditions) and you will receive rent immediately without any loss of income.
Robert Alan Homes can arrange a surveyor for you on request.
Robert Alan Homes understand that letting your house can sometimes be daunting, however as part of our referencing we also offer landlords the opportunity to meet with the prospective tenants. This will normally take place at our offices where you as our client can meet and greet your new tenants to give you piece of mind.
Robert Alan Homes can help you with any eviction advice and in some cases we can take over the process for you or at the very least help you with the process. Remember if you are a landlord and unsure please call us.
We offer 365 days per year a fully guaranteed rent scheme. What is guaranteed rents? It is a process where we guarantee you the landlord’s rent every day of the week for 365 days per year. This gives you the landlord peace of mind. Please see our guaranteed rents page if you want to know more or please contact us.
Portfolio Rent Assessment
If you are a landlord based in the UK or overseas we can offer you a full assessment of your rents with supporting comparables. This will show whether or not you are receiving the right rents for your investment. We can also carry out a full inventory and reports on request.
Contractor Advice and Full Service Assistance
We offer landlords advice on works that need to be carried out and we can also instruct on your behalf a number of tradesmen that we have used over the years aswell as be on-site to supervise any works.
If you are the landlord or investor we can offer you by way of full management specific contracts tailor-made for you and the tenant.
Advice on market trends
We regularly advise our clients about market trends. This keeps you abreast of current rents and prices. Whether you feel your property has been undervalued or not in line with other similar properties we can report to you on individual properties and portfolios.