Robert Alan Homes has spent the past two decades dedicating itself to delivering outstanding customer service. Here’s what some of our customers had to say about our staff.
Robert and his team have done a wonderful job managing our property for the past 10 years. As well as managing the tenants in the flat, they have assisted us with numerous fixes and renovations to the flat. We are very grateful for their attention to detail and for their invaluable advice over the years. They make maintaining and renting the flat a seamless experience.Carol B.
I have been working with the Robert Alan Homes team for 4 years on a number of wide ranging projects and find their approach clear, concise and thorough. With an eye for detail, a sharp and pragmatic understanding of transactions, their refreshingly friendly and professional outlook completes a fantastic all round package. Robert Alan Homes are certainly an asset to the local area!Andrew T.
I've known Robert and Nabil for over 6 years and have always found them to be both competent and competitive in the east london lettings market, especially with some recent plumbing issues they responded quickly and managed to get everything sorted without any headaches even while I was out of town. Would highly recommend them if your looking for an agent in east london.Joe S.
Robert and his team have fully managed my properties for over a decade. Such extended period's with the same provider often result in Agent complacency however this is absolutely not the case with this team. They are always prepared to go the extra mile to ensure satisfaction for both the Landlord and Tenant.Kenneth M.
This review is literally just my interaction with Bashir and doesn't apply to the flat or it's management which was a contrasting experience.Bashir was easy to deal with and did his best to help me with any concerns i had. He was also nice enough to let me have the unit cleaned before I moved in.James S.
Our experience renting a property through Robert Alan Homes was excellent, largely due to Nabil, our agent and point of contact throughout the whole tenancy. He was always quick to respond and went above and beyond to ensure that any issues we had were dealt with quickly.Would highly recommend using Robert Alan Homes and Nabil in particular to anyone looking to rent a property in London.Letitia K.
I’m currently in a property managed by Robert Alan Homes and have been in touch with Robert and the rest of the team about a couple of issues since moving in. They’ve always responded quickly and sensitively, ensuring that issues are resolved and following up with me to check if we’re happy with the outcomes. Excellent service and care, which I haven’t experienced in the past with other property management companies.Benjamin J.
Robert Alan Homes rented my flat out for a number of years and I found them to be very helpful. The rent was always paid on time and they dealt with any maintenance issues efficiently and quickly. They found several tenants for my property over the course of my contract with them and they were vetted well and perfect for the standard of the flat. They do a good job at a good and fair price.Virginia O.
Robert Alan have been managing my flat for a number of years now and I have always been pleased with their service. They have found me good tenants, the current ones have been there for more than two years now and always respond quickly, efficiently and importantly cost effectively to any maintenance issue. I would definitely recommend them to others in the area.Cat E.
Our move was a complicated one with the place needing to be finished in short space of time and our previous tenancy ending, but they were helpful and moved heaven and hell to push paperwork through inside 1 week and we all moved in on time . Place is great, and Robert Alan homes are quick to communicate and sort anything out. Mr Wellsjordan w.
I have rented from Robert Alan homes for close to 6 years now and never have any major problems . They have always been supportive and flexiable when it came to taking my particular personal situation into consideration and tried to accommodate my renting needs. I am more than happy to continue renting from Robert Alan homes for the foreseeable future.Hana F.
I have been with robert alan estate agents for over a year now and they have been great, Nabil in particular has gone above and beyond his job. Helping my family find a place, catering to our needs and getting back to me promptly. He is the kindest estate agent I have ever met and has helped us a great deal at the stressful time for looking to move in London.lily g.
It has been a pleasure dealing with Robert Alan estate agents. They have been fantastic in helping me secure a property that i can finally call home. Communication has been fantastic through the entire process and everything was handles quickly and efficiently.Its been nice to have an estate agent that actually cares about the tenants. 5 StarsJed I.